Consultancy, training and support focused on:
- content design
- content strategy and governance
- information architecture
- accessible content
Why good content is important
Poor content excludes those who don't know the jargon, don't know where to find it, or just don't have the time to understand it.
Good content is inclusive and accessible to all.
I can help you reach the right people, make it as easy as possible for them to find what they need, and ultimately make your users happier.
About me - Richard West
For over 20 years I've worked with universities, charities, local government and businesses to improve the experience of their users.
Most recently I set up and managed the content design team at Jisc. I was responsible for content governance and information architecture at the charity. I also ensured compliance with the public sector bodies accessibilty regulations.
I'm based in Bristol in the South West. I also love to climb, bake and run.